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Privacy Policy

Information We Collect

We collect and store client information with explicit consent to ensure a secure, seamless, and personalized experience. This enables us to tailor our services to meet your needs while enhancing the overall functionality and security of our platform.

The data we collect includes the following:

• Name

• E-mail

• Gender

• Photograph

• Mailing address

• Postal code

• Family details

• University/College

• Contact Number

• Linked prepaid wallet details

• Bill details

• Vehicle details

• Permanent Account Number (PAN)

• Academic records and Certificates

Contact Number Collection

Our website and app collect contact numbers solely for verification purposes, to validate the SIM card on your device and enhance security against unauthorized access. However, we do not collect, access, or retain any of your call records or SMS messages.

Device Location and Information

We collect and analyze data from the client's device to enhance the functionality of the credit application, mitigate risks associated with advanced applications, and provide tailored pre-approved loan offers. This is done while respecting your privacy preferences and obtaining the necessary permissions during app installation and usage.

Installed Applications

We compile a comprehensive summary of the metadata from the applications installed on your device, including the application name, bundle name, installation date, version name, last updated date, and source code. This information is used to assess your creditworthiness and enhance your profile with tailored pre-approved upgrade offers.

Camera Access

To facilitate the KYC process, we require access to your camera, enabling us to auto-fill essential fields and conduct your Video KYC by capturing screenshots of your submitted officially verified documents. Please note that your video will be recorded and retained for compliance purposes.

Microphone Access

To proceed with your Video KYC, we require microphone access to enable two-way communication between you and our authorized expert. Please note that your audio will be recorded for compliance purposes.

Storage Access

To ensure the secure download and storage of your KYC and essential reports on your device, we kindly request storage permission. This will facilitate the seamless transfer of the necessary KYC records, expediting the credit application processing and disbursement, and providing you with a reliable experience while using the application.

Usage and Disclosure of Personal Information

We collect, store, and use your information in accordance with applicable laws to provide our services and explore new developments, as outlined in this Privacy Policy.

We use this information to:

• Address and resolve disputes.

• Resolve issues and troubleshoot problems.

• Assist in promoting a secure service.

• Provide insightful analysis.

• Promotional and marketing activities, including SMS, email, and WhatsApp communication.

• Measure consumer interest and satisfaction with our products and services.

• Notifications about online and offline offers, products, services, and updates.

• Personalize the user experience.

• Identify and protect us against criminal activity, fraud, and other unlawful activities.

• Enforce our terms and conditions..

• Enhancement of our services, as well as any purposes explicitly stated to you at the time of data collection.

• In our efforts to continually enhance our products and services, we collect and analyze demographic and profile data regarding our clients' activity on our platform.